Privacy Policy

Please read the following Terms of Use carefully before using the website. If you do not agree with all the points, you should not use the website or its content.

The website sotbros.gr is owned by SOTIROPOULOS BROS REAL ESTATE LTD (hereinafter: Company, “We”) based in Athens, 24C, Papadiamantopoulou str., 11528. The information collected through the website is intended to measure its traffic, evolving by recording user requests or comments and facilitating communication with users.

The Company gives immediate priority to the confidentiality of your personal data by following with respect and accuracy the principles of personal data protection and strictly safeguarding any personal data you provide to us.

The term “reader” or “user” (hereinafter referred to as “You”) is used to refer to anyone who browses the Website and consumes its content in any way.

What Information Do We Collect And Why?

When filling out forms, certain personal information may be requested, such as:

• Name
• Last name
• Company
• Country
• Address
• City
• Region
• Postcodes
• Telephone
• E-mail address

During your tour we collect the following:

• IP address: When you visit the site, we enter your device’s IP address and browser settings. An IP address is a unique address used by devices to identify and communicate with each other on a computer network. Browser settings, other than IP address, may include the type of browser you are using, the browser language, and the time zone. We collect this information so that we can customize your experience and track your device in cases of misuse or illegal activity. Additionally, we can use your IP address to reach your location (city level).
• Cookies: “Cookies” are small files with information that a website (specifically the web server – web server) stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves this information and offers the user related services. A typical example of such information is the user’s preferences on a website, as they are stated by the user’s choices on that website (eg selection of specific “buttons”, searches, ads, etc.). The installation of “cookies” is allowed only with the consent of the user and after appropriate information. While browsing the website, cookies may be stored on your computer by third party services such as: For statistical purposes related to website traffic and browsing (analytics), social media or other form of internet marketing and promotion of the website on the internet ( facebook, twitter, instagram, flickr, pinterest, google +, skype, linkedin, etc), corporate promotion in the form of video playback (youtube, vimeo, etc), service for approaching the site business via map (google maps, foursquare, etc), updating data, corporate, financial, statistics or other form (pdf, excel, word, txt , etc). By using the website, you accept the use of cookies by us.

In no case is sensitive data collected and processed.

It is not obligatory to provide any additional information, which is not necessary or reasonable to request, in order to provide the services requested by the reader.

How Do We Collect Data?

The website collects information that the user gives us voluntarily, in one or more of the following ways:

• when you subscribe to newsletters,
• when filling out any form on our site
• Information such as your IP address is automatically collected.

The processing of users’ personal data from the website is carried out after information and with the consent of the user. The Company fully complies with the provisions of the EU General Data Protection Regulation (GDPR).

How Your Data Is Used

The processing of users’ personal data from the website is carried out after information and with the consent of the user.

The website makes use of the information you provide during the electronic submission that follows the completion of each form and always under a secure (using SSL) encrypted communication channel, in order to contact you for confirmation and identification in any necessary case and for the proper functioning of communication with you via e-mail and newsletter.

The information we collect aims to provide the best possible service and information to you and to facilitate communication with you.

We use an email newsletter, Mailchimp, to communicate with users and understand their needs and interests, so we can offer them better and more quality content.

From time to time we send emails with new articles or products that we believe will interest you using the email you gave us. We collect information about readers’ clicks in order to continuously improve the quality of our newsletter. For more information on Mailchimp’s privacy policy, see this link.

You can unsubscribe from the Newsletter at any time of the 24 hour period using the Unsubscribe link at the bottom of all the emails we send you.

The Company has undertaken to fully respect the confidentiality of the personal data of all visitors to the site sotbros.gr and to protect the personal data that you may provide us. In particular, we consider it important that you know how we treat personal data that you receive and may receive through this website, as well as the data processing practices we use through the use of the Internet and other electronic communications networks.

The website collaborates and exchanges data with the following partners (processing partners):

• Mailchimp (the email & newsletter system)
• Facebook
• Google (Analytics)

We do not work with companies that are not able to adequately protect your personal data.

Finally, we reserve the right to disclose specific personal information to third parties / service providers, agents or independent contractors who help us maintain our website and provide us with other management. We seek to ensure that these third party / independent service providers will not use your personal data for any purpose other than to provide the services to which they are contractually committed. We also create contracts with these third parties which oblige them to comply with the privacy standards required by law and to use the data only for the purposes for which they were transmitted.

We will not disclose your personal data to third parties outside the European Union in countries where there is no appropriate data protection regime. However, in the event that such a data transfer is required, we will take all possible measures to ensure that your data is treated securely as within the EU / EEA and in accordance with this Policy and applicable law. In addition, we will update your current Policy to cover cross-border data transfer and related privacy safeguards.

Data Retention Time

It is our policy to keep your data only for as long as necessary for the purpose for which it was collected, in accordance with the principles of data minimization and limitation of the storage period. For all of the following reasons, your data will be retained for at least five (5) years after the end of our customer relationship. In addition, we align the retention of your data with possible variations arising from the exercise of your privacy rights. In some cases, specific personal information may be retained beyond this time due to possible legal obligations, legal interests, etc. Such cases are possible issues related to:

• Money laundering
• Taxation
• Civil law
• Criminal law
• Any other legal issues

Disclosure of Personal Data

The personal data provided by the users will remain on the sotbros.gr server within the European Union. The Company may disclose this data to its staff working within the European Union only. We undertake to use the personal data of the users in accordance with these terms and for the purposes contained therein.

Unless expressly required by law, we will never disclose or disclose any information provided to us by the user without their knowledge and consent.

We never sell data to anyone.

In addition, the Company reserves the right to disclose personal information provided by users to third parties other than those listed above only in the following cases: (a) in order to comply with the requirements of law, court decisions or administrative authorities, (b) to act under urgent circumstances to protect the personal safety of its users, its Internet sites or the public.

Privacy and Security of Personal Data Processing

The Company is committed to protecting the personal information and data provided by users. For this purpose, it has taken the necessary technical security measures and organization of the processing of users’ personal data. The personal data collected is stored on restricted access servers controlled by passwords and the Company uses special technologies and procedures and takes strict materials, electronic and administrative security measures to strengthen the protection of this information against loss or misuse as well as protect against unauthorized access, notification, modification or destruction. The Company will keep in its possession the data of the users for a reasonable period of time or for as long as the law stipulates.

Rights of Information, Access and Objection

The users of the Company’s website are entitled to be informed about whether the personal data concerning them are processed by the Company and / or to object to the processing of personal data concerning them. The relevant application must be in writing and relate to a specific request and / or action, to be sent to the address listed below in the paragraph “Contact” or to the email address sotbros@sotbros.gr to be accompanied by supporting documents on the identity of the applicants.

At any point, while maintaining or processing your data, you reserve the following rights:

1. Right of Access: You have the right to access the personal data we hold for you
2. Right of correction: you have the right to correct inaccurate or incomplete data we hold about you.
3. Right of deletion: you can request that the data we hold about you be deleted from our files and we are obliged to satisfy your request in specific cases.
4. Right to restrict processing: you have the right to request that the processing of your personal data be restricted and we are obliged to comply with this request when certain conditions apply.
5. Right to data portability: you have the right to request that the data we hold about you be transferred to another organization.
6. Right of objection: you have the right to object to the processing of personal data concerning you, under certain conditions.
7. Right to revoke consent: you have the right to revoke your consent at any time, in writing to the email sotbros@sotbros.gr, without this invalidating the legality of the processing, which preceded the revocation and was based on prior consent.

We will evaluate your request and answer you about its progress (request approval, partial request approval, request rejection) as soon as possible and definitely within one month from its submission. In case SOTIROPOULOS BROS REAL ESTATE LTD rejects your request regarding the aforementioned Personal Data Protection Rights, we will communicate the reasons for the rejection. You have the right to file a complaint directly to the regulator.

We reserve the right to reject requests that are unjustifiably repetitive, require disproportionate technical effort or have disproportionate technical consequences, endanger the privacy of others or are impossible to implement.

Data Security

The protection of your data is extremely important for the Company and we constantly strive to provide all possible means of security for the protection of your personal data, the restriction of unauthorized access and / or possible changes. These instruments include information security measures in line with current best practices for protecting the privacy of our customers. These measures include technical and procedural actions and monitoring and detection actions aimed at securing data from misuse, unauthorized access or disclosure, loss, alteration or destruction.

The security and privacy of your personal data and account is our top priority. We take the necessary measures and follow the most advanced methods of protection for their preservation. Your personal information will not be used at any time for purposes other than those required for the proper operation of the website, products and services we provide. In any case, access to them, on our part, is made exclusively by authorized personnel and is fully controlled.

Our company regularly checks the proper operation of security mechanisms and implements SSL Security Certificate that validate the best practices we adopt in order to encrypt data. Every time a user registers, logs in, makes payments or sends us sensitive information, we use the SSL / TLS template that encrypts the user’s data before it is sent from their computer. In this way, the data can only be decrypted from the Company’s servers. The web pages that the user browses are encrypted by the Company’s servers, so that they can only be decrypted by the user’s computer. Indicatively, on browsers such as Chrome, Firefox or Opera the encryption performed is AES-256 bit., While our servers will not accept connections from browsers that do not meet the minimum 128 bit encryption security requirement. The security of the pages can be verified by the presence of the padlock symbol in the browser, while Internet Explorer users can double-click the Properties option and confirm the use of the TLS protocol accordingly.

In case you believe that you have identified a possible security vulnerability in any of the pages, services / products, send an email to sotbros@sotbros.gr with a summary of it, along with the email in which we could contact you for more information.

Links to Other Websites

Our website contains links to other websites. If the reader uses one of these links and leaves our website behind, we no longer have any control over that website. We therefore do not assume any responsibility for the information you provide by visiting other websites, which is not covered by this privacy policy. We recommend that our readers be careful on the internet and read the current privacy and information protection policy on new websites.

Changes to the Privacy Policy

We strive to continually review and update this Policy in order to comply with legal and regulatory requirements, while providing optimal protection of your personal data. Any information will be notified to you through the current website.

Communication

If at any time you believe that we do not comply with the provisions set forth in this Policy or any other matter relating to data protection, please contact us by email at sotbros@sotbros.gr.